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/Privacy policy.
Christoffel
Christoffel ("we", "our" or "us") respects your privacy. This policy explains how we collect, use and protect your personal information when you visit christoffel.co.za or contact us, in line with the Protection of Personal Information Act (POPIA).
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1. Who we are
Christoffel is a web design and SEO studio based at 2nd Floor, DSC Centre, 69 Memorial Road, Monument Heights, Kimberley 8301, South Africa. For this policy, Christoffel is the "responsible party" under the Protection of Personal Information Act 4 of 2013 (POPIA). Legal entity and registration number: ⟦TBC⟧.
Information Officer: Chris Langeveldt. Email: info@christoffel.co.za. Phone: 083 775 8965.
2. What information we collect
2.1 Information you give us
When you fill in a form on this website, book a call, or email or phone us, we may collect:
Your name and surname
Your email address and phone number
Your business name and website
Your budget range and project details
Anything else you choose to tell us in your message
2.2 Information collected automatically
When you visit the site, we and our service providers automatically collect limited technical information, such as your IP address, browser and device type, the pages you visit, how long you stay and how you found the site. We use Google Analytics for this.
3. Why we use your information
To reply to your enquiry and give you a quote or proposal
To prepare your free website preview and deliver the work you ask us to do
To send you our newsletter, only if you have subscribed. You can unsubscribe at any time using the link in every email
To understand how people use the site so we can improve it
To meet our legal and accounting obligations
We process your information with your consent, to take steps towards or carry out a contract with you, to comply with the law, or for our legitimate interest in running and improving our business.
4. Who we share it with
We do not sell your personal information. We only share it with service providers who help us run the site and our business, such as our website host (Framer), Google (analytics and email) and our email newsletter provider ⟦TBC⟧. They may only use it to provide their services to us.
Some of these providers store information on servers outside South Africa. Where this happens, we only use providers that are bound by data-protection laws or agreements that give protection similar to POPIA, as section 72 of POPIA requires.
5. Cookies
The site uses cookies and similar technologies for analytics and to make the site work properly. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.
6. How long we keep it
We keep your information only for as long as we need it for the purposes above, or for as long as the law requires (for example, tax records). After that we delete it or make it anonymous.
7. How we protect it
We take reasonable technical and organisational steps to keep your information safe from loss, misuse and unauthorised access. No system is 100% secure, but we will let you and the Information Regulator know if we become aware of a breach that affects your information.
8. Your rights
Under POPIA you have the right to:
Ask what personal information we hold about you and get a copy of it
Ask us to correct or delete your information
Object to us processing your information, including for direct marketing
Withdraw your consent at any time
Lodge a complaint with the Information Regulator (www.inforegulator.org.za)
To use any of these rights, email info@christoffel.co.za.
9. Children
This site is meant for businesses. We do not knowingly collect personal information from anyone under 18.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
11. Contact us
Questions about this policy or your information? Email info@christoffel.co.za or call 083 775 8965.